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Contact us

We hope that you won’t experience any problems with Vape.co.uk, but we know that we’re all human and nothing is perfect. Therefore, we have a team of dedicated helpers ready to fix any issues or answer any queries you may have.

Our team aim to answer your questions immediately on our live chat service or within just 2 hours via e-mail but this is subject to delay in busy periods.

Customer Services

Email us for all things Customer Service: [email protected]

Livechat: Available 8am-8pm 7 Days A Week. Occasionally we will have livechat agents available outside of these times. If our agents are offline, simply leave us a message and we will get back to you as soon as we can.

For any other questions or business related enquiries please contact [email protected]

We’d like to thank you for your continued loyalty, and for shopping at Vape.co.uk.

Happy shopping!

The Vape.co.uk team

We LOVE Feedback!

Did you know, you can get money off for simply leaving us feedback?

At Vape.co.uk we LOVE customer feedback, that’s why we’ll give you money off to leave us feedback, especially if it’s on how we could improve! We’ll give you 20% of your next order for simply telling us how we can do better, you just have to have a valid order number and send your feedback to [email protected] with the subject “Feedback”.

Company Info

Company Email: [email protected]

UK Registered Company Number: 11593504
VAT Number: 398 0914 54

Registered Address: The Mill, Pury Hill Business Park, Alderton Road, Towcester, United Kingdom, NN12 7LS

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